How quickly do your target customers understand your value proposition? Which areas of your site leave them confused and frustrated? We can provide a large pool of testers, across multiple devices, to uncover where your site is falling short, muddying your messaging, and losing potential sales.
Types of user testing available
You will receive a detailed report written by a senior Quba UX specialist with prioritised recommendations for improvement. Delivered via Scheduled Zoom / Teams call to talk through the findings.
Unmoderated user testing
Remote usability testing conducted online, means we can recruit participants easily and run the volume of testing required, recording observations effectively.
Moderated user testing
A moderated process, using participants provided by the client which would be carried out by our UX team through an online video platform or in person.
Content tree testing
Content tree testing assesses website navigation by asking users to complete tasks on simplified tree structures, revealing usability insights.
A/B testing
A/B testing compares two versions of a webpage or app to determine which performs better in terms of user engagement or conversions.
Reasons to invest
Usability testing and research, puts our decisions under the spotlight and gives us the opportunity to nudge the product back on course and respond to real user experiences and pain points. User testing gives everyone a chance to reset the truth about how the current challenges might be solved.
- Don't build an assumption. If you aren't talking to your customers, your end product is a best guess.
- Direct user feedback can reduce bounce rates and influence an increase in engagement.
- It doesn't need to cost the earth. We can run usability testing from a few days to a few weeks to suit your budget.
Contact us
Are you interested in understanding the problems your customers are really having?
